Remote Actions

Created by Vasu VS, Modified on Mon, 20 Apr at 11:53 AM by Vasu VS

The Quick Actions section allows admins to perform remote actions on an individually selected enrolled device directly from the Quantem Console — without physical access to the device.

How to Access

Log in to the Quantem Console
From the left navigation, click Manage
Click on Device
Select the device you want to perform an action on
In the device detail page, click on Quick Actions from the left-side menu

A list of all available remote actions will be displayed.

Available Quick Actions

Action	Description
Sync Now	Checks if the device is reachable and triggers an immediate sync with the server
Reboot	Remotely reboots the device — useful when the device is having communication issues
Remove Password	Removes the screen unlock password currently set on the device
Soft Reset	Disassociates the device from its assigned group, policy, and apps. The device remains enrolled with default policy settings and is not unenrolled
Lock	Locks the device screen and displays the default screen as specified in display settings when the screen times out
Scan	Retrieves and refreshes the latest device details from the device
Send Message	Sends a message that appears as an overlay on the device screen. The message can be scheduled to display at a specific time
Wipe Device	Erases all data, apps, and settings on the device and resets it to factory condition. This action cannot be reversed
Set Password	Remotely sets a new unlock password on the device
Remote Ring	Forces the device to ring for 2 minutes, even if the device is set to silent mode

Notes

Wipe Device is an irreversible action. Always confirm before initiating a wipe. Once triggered, all data on the device will be permanently erased.
Soft Reset does not unenroll the device — it only removes the group, policy, and app associations. The device remains in an enrolled state.
Send Message supports scheduling, allowing admins to set a specific time for the message to appear on the device.
Remote Ring is useful for locating a misplaced device even when it is on silent mode.
Sync Now can be used to verify device reachability before performing other actions.