Global Sync Time controls how frequently the device communicates with the Quantem server. This determines how often device data — such as data usage, location tracking, app activity, and other device information — is updated back into the web console.
Step 1: Log in to the Quantem Console
Open your browser and navigate to the Quantem Console.
Enter your admin credentials and log in.
Step 2: Navigate to Admin Settings
On the bottom-left side of the console, click on Admin Settings.
Step 3: Open Global Sync Time
Inside Admin Settings, locate and click on Global Sync Time.
A dropdown will appear with the available sync interval options.
Step 4: Select a Sync Interval
Choose your preferred sync frequency from the following options:
2 Minutes
5 Minutes
10 Minutes
20 Minutes
30 Minutes
1 Hour
Step 5: Save the Configuration
Select the desired interval and save the setting.
The configuration will be applied globally across all enrolled devices.
Note: If the Global Sync Time is set to 2 minutes, the device will continuously communicate with the server — including sending location updates — at very short intervals. This results in higher battery consumption, especially on devices running on battery power (non-plugged-in devices).
What Gets Synced
Device location
Data usage
App activity and status
Device health and compliance status
Any policy or configuration updates pushed from the console
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